Radian6 - Analysis Dashboard - Opening CSV Exports from the River of News on a Mac
|Knowledge Article Number||000175971|
|Description||The below information will help address an issue where Mac users are occasionally unable to open .CSV files in Excel that have been exported from a River of News widget.|
|Resolution||This is generally an issue with Mac OS hiding file extensions (the .CSV portion of the file) which creates a problem in Excel when attempting to interpret and display the file type.
Steps to Resolve: