Radian6 - Analysis Dashboard - Exporting the River of News
|Knowledge Article Number||000176000|
|Description||You can export the data in a River of News widget from within the Radian6 Analysis Dashboard by direct download or email.The River of News export will contain post content, social media dynamics, original source, original author and publish date. If selected, it can also include Workflow details.|
To export the results from a River of News widget in the Radian6 Analysis Dashboard
1. Click on the cog in the bottom right-hand corner of the River of News widget.
2. Select Export Report to launch the exporting options.
Format: File Formats available for export include HTML, XML Detailed, XML Summary, CSV, and PDF.
Number of Items: 10, 100, 1000, All Items
All Items: Please note that you are only able to export a maximum of 10 000 posts at one time. If there are more than 10 000 posts in the widget, click Download Next 10000 to export the next 10 000 posts. Topic Profiles in the Trial status can export a maximum of 10 000 posts total. The Download Next 10000 button is greyed out and cannot be clicked when you are exporting a trial Topic Profile with more than 10 000 posts.
Export Method: This option allows you to download the file directly from the Radian6 Analysis Dashboard or have the file sent to you via email. If you choose email, enter the email address in the To or CC field and click + :
Include Workflow: If selected, this option will include the Workflow options which have been applied to your posts. This workflow will note things such as post tags, source tags, sentiment, notes, assignments and engagement.
3. Click Download. A window will launch advising that the report is being created. This will be followed by a prompt that will state that the report is ready to be downloaded.
4. Click OK to continue.
This will prompt you to save the file to your computer.
Important: It is recommended that you leave the generated file name untouched (string of numbers) until saved successfully to your computer to preserve the formatting. Once saved, you can re-name the file.
5. Download Remaining Items (if applicable): Once you save the document to your computer, it will prompt you to download any remaining items. This will happen if you have more than 10,000 posts you are trying to export as it will only export 10,000 at a time.
Select Close if you do not have any more items to download.
Select Download Remaining Items If you have more items to download.