Print this page

Why can't I see the Files tab?

Knowledge Article Number 000176080
Description The Files tab is only enabled when Chatter is enabled. 

Resolution To enable Chatter in your Organization:
1. Click  Setup Chatter Settings.
2. Click Edit Enable Chatter Save.

Also, If "Profile-Based Chatter Roll-out " is activated in your Organization and the Profile of the user has the "Enable Chatter" permission disabled, then that user will not be able to see the File Tab. 

If it does not help, please ensure that the Tab Settings for Chatter is set to Default on.

See Also: 
Control Chatter Access through User Profiles


promote demote