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9 Steps to Effective Change Management

Knowledge Article Number 000176220
Description 9 Steps to Effective Change Management:  Best practice document providing insight into how to manage changes to your Salesforce application, effectively communicate with your teams, and support your end-users.

These 9 Steps include: 

1. Get a strategy
2. Engage an executive sponsor
3. Collect input from end-users
4. Define scope and impact
5. Prioritize
6. Configure and test
7. Communicate and train
8. Deploy
9. Follow up & Support

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Effective Change Management.pdf

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