Why my email signature not displaying properly in mail sent from salesforce ?
|Knowledge Article Number||000176550|
If email signature is in the form of HTML code and if it is not enclosed within <html> and <body> tags then it may happen that signature will display differently in different browsers or in outlook. Sometimes it might overlap email body text.
This issue can occur when email signature is in the form of HTML code and HTML tags are not used properly. Due to this email signature will display differently in different browsers or in outlook.sometimes it might overlap email body text.
Here are steps for this solution:
1. Your Name | Email | My Email Settings | My Email Settings
2. In Email signature section, Check all HTML tags are used properly and with closing tags.
3. Check that email signature HTML code is enclosed within <html> and <body> tags.
HTML code of email signature
4. If style attribute is used and values are given as hard coded values (Eg: style="margin-top:-50px") used in email signature HTML code then, adjusting this value can reposition signature accordingly.
NOTE: When you click on the "Send email" button from the Activity History related list do not forget to select the option "Switch to HTML" from the Email Format category. This will make sure that the image from the email signature is displayed when you send an outbound email.