Print this page

Error Saving Record on Salesforce Classic app on Iphone

Knowledge Article Number 000176705
Error 1700: Error Saving Record: Could not authenticate (using OAuth) to might show up when attempting to sync Salesforce Classic app using Iphone. 

Follow these steps to restart the application and fix the problem. 

From the Mobile Administration menu (within Admin Setup)

1. Click on Salesforce Classic | Users & Devices
2. Click on the affected user then on the related Device (link)
3. Check the device (left side box) and Click DELETE

Alternative option from user-side:
On iPhone SF Classic app

1. AppInfo | Sync | Clear Data | Clear All & Deactivate


promote demote