Can Help Training modules be accessed via a direct links?
|Knowledge Article Number||000176939|
|Description||Is there a way to provide users with a link to a specific Training module?|
|Resolution||Help Training modules cannot be accessed via a link within an email.
Training modules are hosted by a delivery partner. When launching a module via the Help portal, credentials are verified. However, credentials cannot be verified when bypassing the Help portal and attempting to access the module when sharing a link via email. The following message is displayed when attempting to do so:
401 - Unauthorized: Access is denied due to invalid credentials.
You do not have permission to view this directory or page using the credentials that you supplied.