Radian6 - Engagement Console - Extension Gallery
|Knowledge Article Number||000180763|
|Description||Overview of the functionality of the Radian6 Engagement Console Extension Gallery including the different types of Extensions available.|
|Resolution||The Radian6 Engagement Console Extension Gallery is a collection of utilities, integrations and bundled macros designed to better facilitate users day to day work within the Engagement Console.
SetupThe Extension Gallery is available within the Radian6 Engagement Console from two locations. First is through the Extension Gallery icon found on the Stack menu bar.
The second location is found by selecting the "File" or "Radian6 Engagement Console" (Mac iOS) and by choosing "Extension Gallery" OR "Manage Extensions"
PC File Menu:
Mac File Menu:
Either method will open the main Extension Gallery window where you can install, manage and un-install all of your Extensions.
The Extension Gallery consists of 3 main types of Extensions:
A Utility Extension helps to make an every day task that may be commonly associated with the Engagement Console easier by allowing the user to complete the functionality from inside the Engagement Console.
The available Integration Extensions are:
A Macro Extension installs added custom Macros. They will install under the "My Macros" section, but once they can be shared with other Shared Macro visibilities.