Manage ConversationBuddy notifications
|Knowledge Article Number||000181119|
ConversationBuddy in-suite and email notifications alert you when there are messages that require your action or review.
You can receive notifications in two ways:
The in-suite notification icon is represented by a bell and is located by your name in the top right corner. The number of new notifications is shown. The number will disappear once you click on the icon.
Turn notifications on or off
1. Log in to your Buddy Media channel.
2. Click [Your Name] | My Account.
3. Click Notifications | Settings.
4. Under "ConversationBuddy", turn notifications on or off for each notification type by selecting or clearing the corresponding checkbox.
The bell icon represents in-suite notifications.
The envelope icon represents the notifications received by email.5. Your notification setting changes are automatically saved.
Note: Email notifications are sent to the email address associated with your user account. The email address is listed at the top of the "Notification Setting" page.