Print this page

Radian6 - Excel Add-In - Proxy Settings

Knowledge Article Number 000181395
Description The Excel Add-in supports a connection through a proxy server. A pop-up may appear when logging into the Excel Add In stating Proxy Information is required. 

Entering Proxy Settings

1. You will need to reach out to your IT Administrator for the following:
  • Your company's specific proxy settings before you login. 
  • Verify both Ports 80 and 443 are opened in order for the Excel Add-in to be able to connect to the Radian6 Analysis Dashboard.

2Open Excel and go to the Add-Ins tab

3. Click on Options | Preferences 
Radian6 - Excel Add In - Options

4. Enter the Proxy URL, User ID, and password provided to you by your IT Administrator in the Preferences pop up.
Radian6 Excel Add In Preferences

Note: This is not your Radian6 user ID and password. This is a login required by your company.

5. Click OK.

Your proxy settings have now been entered. Go to Options | Sign In and enter your Radian6 username and password to login.

promote demote