Radian6 - Excel Add-In - Proxy Settings
|Knowledge Article Number||000181395|
|Description||The Excel Add-in supports a connection through a proxy server. A pop-up may appear when logging into the Excel Add In stating Proxy Information is required.
Entering Proxy Settings
1. You will need to reach out to your IT Administrator for the following:
2. Open Excel and go to the Add-Ins tab
3. Click on Options | Preferences
4. Enter the Proxy URL, User ID, and password provided to you by your IT Administrator in the Preferences pop up.
Note: This is not your Radian6 user ID and password. This is a login required by your company.
5. Click OK.
Your proxy settings have now been entered. Go to Options | Sign In and enter your Radian6 username and password to login.