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Links not working on text email template

Knowledge Article Number 000181409
When creating a text email template, you might want to add websites urls like or .

These website urls might not work as links (i.e you can click on them and you'll be directed to the website).
Text email templates don't support any type of formatting, this includes:
  • Images
  • Font
  • Size
  • Color
  • Hyperlinks
  • Tables
  • Other formatting options

Some browsers might let you click on website urls and will work as links, but this is not a Salesforce feature and the behavior might be different across multiple browsers.

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