Error received when disabling Chatter Answers
|Knowledge Article Number||000181537|
|Description||Some customers see the following error when they disable Chatter Answers:
"Error: You can't disable Chatter Answers if your records have any references to questions or replies from any application customizations, including: formula fields, triggers, workflow rules, and approval processes. You must remove these references before you can disable Chatter Answers."
The reason we get the error is because we create a bunch of Visual force pages, Apex classes, Apex triggers, workflow rules and workflow update fields when chatter answers is enabled. The platform does not allow of them to exist in the org without having at least one feature enabled which is using them
Here are the list of objects which are created by default :
Please delete these objects and then you will be able to disable chatter answers