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Salesforce Services Trust and Compliance Documentation

Knowledge Article Number 000181586
Description This article is applicable to the services branded as,,, Sales Cloud, Service Cloud, Community Cloud, and Chatter (“Salesforce Services”) and provides links to documentation describing:
  • the architecture of, the security and privacy-related audits and certifications received for, and the administrative, technical and physical controls applicable to the Salesforce Services;
  • features, restrictions and notices associated with any:
    *  information sourced from third parties or public sources and provided to customers via the Salesforce Services;
    *  Salesforce Services functionality that allows customers to interact with social media and other websites; and
    *  desktop and mobile device software applications provided in connection with the Salesforce Services; and
  • the External-Facing Services Policy.
Resolution The following articles and their attachments are available on


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