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Buddy Media - Asset Library content, file types and file sizes

Knowledge Article Number 000181662
Description What are the types of content, acceptable media file types and file size limits when adding files to the Buddy Media Asset Library?
The Asset Library is a file hosting system that users can upload, store, download, share and recycle frequently used content to within the Buddy Media platform.  The content can be used in ConversationBuddy, ProfileBuddy and ReachBuddy. 


Two types of content can be stored in the Asset Library:
1. Media: Store frequently used assets such as images or videos. Host related files or information to be used and accessed across your organization such as pdf guides, excel reports, photoshop files, etc.
2. Sapplets: Drag and drop previously created sapplets into other tab versions or canvases. The sapplet content and settings will be copied to the tab or canvas. *Note: Sapplet CSS IDs will not be copied, and tab CSS cannot be copied using the asset library. To fully replicate a tab, set CSS IDs identically, transfer the CSS from the original tab, and set the theme (if necessary). 

Media File Types

The following media file types can be stored in the Asset Library:

Image: .jpg, .jpeg, .png, .gif, .ico
Audio/Video: .mv4, .avi,  .mov, .mp4, .mpg, .mpeg, .flv, .fla, .mp3, .swf
Document: .doc, .docx, .xls, .xlsx, .csv, .ppt, .pptx, .pdf, .txt, .rtf, .psd, .eps, .ai, .indd, .html, .css, .js
Font: .ttf
File Archive: .zip, .rar

Size Limit

The Asset Library file size limit is 5MB

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