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Radian6 - Insights - Applying Credits to Topic Profile

Knowledge Article Number 000181935
Description I have purchased Insights Credits. How do I apply them to my Topic Profile?
Resolution


Applying Insights Credits to a Topic Profile


To apply the insights credits purchased, email credits@salesforce.com with the following information:

1. The Topic Profile ID number.

This can be found in your configuration within the Analysis Dashboard under Topic Profile Details.

Radian6 - Analysis Dashboard - Topic Profile ID


2. The name of the Insights provider.


3. Start and end date to apply the credits. 
Note: The start date must be a current or future date.


For more information about Insights, check out our Insights Quick Start Page
 




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