Print this page

What is causing the following error "ERROR Error: Name: There is already an item in this list with the name (ex: CustomRollup5)" while creating a new User Defined Rollup?

Knowledge Article Number 000181963
Description Error: An unhandled exception has occurred. Please try again.

ERROR Error: Name: There is already an item in this list with the name (ex: CustomRollup5)

INFO Exception typeSystem.DmlException: Upsert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, There is already an item in this list with the name (ex: CustomRollup5): [Name]

 
Resolution Solution: The Customer needs to delete the record that is provided in the error message (ex. CustomRollup5)
 
  • Follow click path: Setup | Develop | Custom Settings | User Defined Rollups
 
  • Then, click Manage, delete the record for the item causing the error message (ex. CustomRollup5), as the system is attempting to insert an additional one by the same name.




promote demote