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Email notifications are not triggered when 'Ask to Join' button is clicked on Chatter Desktop to join private groups in Chatter

Knowledge Article Number 000182050
Description When a user tries to join a private group on chatter through Chatter Desktop by clicking on 'Ask to Join' button. No approval emails are triggered to the Group Owner.User-added image
Resolution

 




This is working as designed. When clicking on "Ask to Join" button on a group in Chatter Desktop, users are redirected to the Group Owner's profile where they can ask the user to be added to the group by posting on his wall. This does not trigger email notification to the group owner and the owner wouldn't see the requests pending on the private group's page on the web. This is the currently implemented behavior. Users will have to either post on group owner's wall or go to the web to join the private group.




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