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Radian6 - Insights - Neutral Sentiment Icons in River of News

Knowledge Article Number 000182067
Description

Why are the sentiment icons ("hands") in the River of News all neutral even when Insights Partners qualify the post as positive, negative or neutral?

Resolution
Insights Partners currently do not integrate with the sentiment icons in the River of News which is why the sentiment icons will appear neutral.



For more information about Radian6 Insights, check out the Insights Quick Start Page.




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