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Radian6 - Social Account Manager - Sharing Managed Accounts in the Engagement Console, Analysis Dashboard, and Radian6 Mobile

Knowledge Article Number 000182101
Description Facebook Pages and Twitter handles registered as managed accounts in Social Accounts Manager can be shared with the Radian6 users in your account. Visibility options allow you to choose who can view and use the profile.  If a Super User in your account is an administrator on your Facebook Page, they can register the page and set the visibility. Therefore, other users do not need to be an administrator on the page. Refer to the Twitter Managed Accounts and Facebook Managed Accounts guides for steps on registering managed accounts.
Resolution  

Choose the visibility setting that fits the needs for your team:
 

Public

All users in your Radian6 account will be able to:
 
  • view or respond to inbox messages or direct messages (if selected)
  • view or respond to posts, comments, and replies (if selected)

associated with the Facebook Page or Twitter account in the Engagement Console, Analysis Dashboard, and Radian6 Mobile. 


 

Private

Only you will have access to view and use this Facebook page or Twitter account in the Engagement Console, Analysis Dashboard, or Radian6 Mobile.

 


Project

All users assigned to this project will be able to:
 
  • view or respond to inbox messages or direct messages (if selected)
  • view or respond to posts, comments, and replies (if selected)

associated with the Facebook Page or Twitter account in the Engagement Console, Analysis Dashboard, and Radian6 Mobile. Project access can be managed in the Radian6 Analysis Dashboard under Configuration | Projects



 




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