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Buddy Media - ConversationBuddy - Activating Facebook Reply to Comments

Knowledge Article Number 000182131
Description Steps for replying to Facebook comments from ConversationBuddy.
Resolution Turning on the replies feature on Facebook will allow you to reply to a Facebook comment in your ConversationBuddy stream.  If the replies feature is not activated on your Facebook Page, your comment reply within Buddy Media will only add a new comment to the original post. You will not be able to reply to the comment directly. Review How do I allow replies to comments on my Page? to turn on replies for a Facebook Page that you administer.

Once Facebook replies have been turned on for your page, the option to reply to a comment from ConversationBuddy will become available for new comments going forward.  Threaded replies will become active in ConversationBuddy once a new comment is imported. 

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