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Buddy Media - ConversationBuddy - Facebook Thumbnail Size Limit

Knowledge Article Number 000182339
Description
Why do I receive an error when uploading a Facebook Thumbnail in ConversationBuddy?

 
Resolution
When updating the thumbnail image for a link attached to a Facebook post, the image can not exceed 500 KB. If you try to upload a larger image, you will receive a message stating "Error uploading thumbnail: File size exceeds allowed limit. Limit: 500 KB."

 
Buddy Media - ConversationBuddy - Facebook Thumbnail Error



 




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