Does Extended Mail Merge (XMM) use the Compliance BCC?
|Knowledge Article Number||000186495|
|Description||Extended Mail Merge respects the BCC compliance functionality in Salesforce.com.
|Resolution||1. XMM with the option "Always save Extended Mail Merge documents to the Document tab" unchecked sends a system type email to the Compliance BCC address. The mail comes from the system binding currently and thus if email relaying is used the mails do not respect the email relay settings in the Salesforce setup.
2. XMM with the option "Always save Extended Mail Merge documents to the Document tab" checked also sends the notification email that the documents have been generated and saved in Salesforce to the Compliance BCC address as above.