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Preparing for a Certification Exam

Knowledge Article Number 000186539
Description To prepare for a Salesforce certification exam, download the study guide for the applicable exam from the Certification website——and carefully review it. You can download the study guides by navigating to the Credentials tab and selecting the appropriate certification path. See the “About the Exam” section within any credential for a link to the corresponding study guide.
You can enroll in the recommended instructor-led courses and launch online training from your Salesforce application by following these steps:
  1. Click the Help & Training link in the upper right corner of the screen (requires login).
  2. Click Take Training.
  3. Search for the desired courses listed in the study guide.

If you are not a current Salesforce customer, you can register for instructor-led courses here:
In addition, we recommend reviewing online documentation, tip sheets, and user guides by searching for the topics listed in the Exam Outline section of the study guide and studying the information related to those topics. Documentation, tip sheets, and user guides can also be accessed through Help & Training.

Documentation is also available in PDF format here:

If you have additional questions, please visit the certification Knowledge Base at To contact the Salesforce Certification team, please open a case at

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