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Why can I not see the entire sync method screen?

Knowledge Article Number 000187253
Description Related Issues

Customer does not see the whole SFO screen
- The Next or Cancel buttons on the SFO wizard are not visible
- System tray section is missing from the screen (this usually happens in Windows 8 only)
Resolution This issue is caused by by a display setting on the user's computer. To correct this issue, you can follow these steps:

1. Right click on your desktop and choose "Screen Resolution".

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2. Click "Make text and other items larger or smaller".
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3. Choose "Smaller" and click apply.
4. You will get a prompt to log off now or later. It is best to restart your machine for the changes to take effect

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