Print this page

Campaign Members Workflow Not Working when using The Update and Add Members - Import File button

Knowledge Article Number 000187330
Description Campaign Members Workflow Not Working when using the "Update Members - Import File" or the "Add Members - Import File"  button.

Scenario:

- Workflow has been established on the "Campaign Member" link
- Workflow action should've been done after the workflow is triggered
- User is adding members via the "Update Members - Import File" or the "Add Members - Import File"  button
- Workflow is not firing
Resolution
Make sure that the option "Trigger workflow rules for new and updated records" is checked on import wizard. 




promote demote