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Radian6 - Engagement Console - Updating to the Latest Version

Knowledge Article Number 000187430
Description Updating your Engagement Console to the latest versions ensures that you experience the benefit of the latests fixes and features. When a new version of the Engagement Console is available, you are prompted to update your Engagement Console.  Follow these steps to check your version of the Engagement Console and update it as needed.  
Resolution There are two ways to check if you are currently using the current version and to update your Engagement Console:
  • On the login screen
Click Check for Updates Now. A pop up window will display letting you know if you are up-to-date. If your version is listed as a different than the current version, click Update. Follow the prompts to complete the update.
  • Logged in
Go to FileCheck for Updates. A pop up window will display letting you know if you are up-to-date. If your version is listed as a different than the current version, click Update. Follow the prompts to complete the update.

 

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