Radian6 - Engagement Console - Facebook Admin Role
|Knowledge Article Number||000187568|
|Description||What are the different Facebook Admin roles and what actions can they take in Facebook Managed Accounts?|
|Resolution||Q - We know that a user must be a page Admin in Facebook to reply from a Facebook Managed Page. Are there different types of Admins and how do we managed what type of access Admins have on the page?
A - Admin User roles are not managed through Salesforce Marketing Cloud, rather they are managed through Facebook by the Page manager. See this link for a description of user roles and abilites: