Print this page

How do I access Salesforce1 via the mobile browser?

Knowledge Article Number 000187679
Description The Salesforce1 user interface is available inside Safari for iOS devices or Chrome for Android phones.  
Resolution  The Salesforce1 mobile browser app can be disabled via the standard application Setup menus or via the API  (API version 29.0 or later):

For Standard Users:
They can enable or disable the Salesforce1 user interface inside browsers:

- My Settings (in the top right under your picture) > Go to Personal >  Advanced User Details > "Salesforce1 user" checkbox

For System Admins: 
1.  via the Application Setup Menus:
-  as admin, navigate to Setup | Administer OR Administration Setup | Mobile Administration | Salesforce1
-  under Mobile Browser App Settings, uncheck "Enable the Salesforce1 mobile browser app"

2.  via the API, update the below and set to FALSE:
-  OBJECT:  Organization
-  FIELD:  PreferencesS1BrowserEnabled

promote demote