Radian6 - Summary Dashboard - Time zone considerations
|Knowledge Article Number||000187835|
|Description||How time zones are used and applied in the summary dashboard.|
|Resolution||Preset date ranges:
Preset ranges of 7 Days, 14 Days and 30 Days are based on AST (UTC-4:00). Each full day in the range runs from 12:00am AST to 11:59pm AST.
The Custom Date function sets the window from 12am AST of the starting date, through 11:59pm AST of the ending date.
Time series plots such as Volume Trend are labeled according to the user's time zone.
The user's time zone is in EST, and sets the Custom Date to June 5 to June 7. Queries are set to the range June 5, 12am AST to June 7, 11:59pm AST. However, time series plots will show data points in the user's time zone - from June 4, 11:00pm EST to June 6, 10:59pm EST.