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When using the Organization Chart component of Google Charts, "Processing the Contact hierarchy...Please wait!" is displayed in IE

Knowledge Article Number 000187941
Description NOTE: This issue is specific to Internet Explorer (IE) only.

When trying to display an organization chart using Google Charts (google.load('visualization', '1', {packages:['orgchart']}) in an organization with more than 1000 employees, the org chart never displays, and a message ("Processing the Contact hierarchy...Please wait!") is displayed instead. With less employees in the org chart, the org chart can be displayed without any issue.
Resolution By using the debugger in IE, the error returned in the debugger is

      SCRIPT380: Invalid property value.

This is a known issue with the colspan attribute, that has to be addressed by the Google Charts R&D team. For more information, please refer to the following link:

https://code.google.com/p/google-visualization-api-issues/issues/detail?id=168




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