Insufficient Privileges Error on Content
|Knowledge Article Number||000188037|
|Description||User can see the CRM Content Library page, but can't see any documents in the library, and when handed a hard link to a Content document, User receives Insufficient Privileges error.
The user has the following related permissions:
|Resolution||The cause of the issue is that the user must be a direct member of a public group in order to be included in the library, not just a member through hierarchies, even though the user shows up in all member lists - he/she isn't formally a member, for CRM Content purposes.
To resolve the issue, do any of the following options: