Print this page

LMA fields need to be visible for user changing record

Knowledge Article Number 000188075
Description When using the License Management Application the user making the change to a license record need to have create, read, edit access.
Resolution The system administrator or any user attempting to update a license will get a visual force error or the update won't save. Below is an error when the user making the change doesn't have read access to the license status field:

User-added image

Another example is if the seat field is not available to the user the expiration date cannot be saved. Adding the field back to the page layout and making it read access should solve the issue. 




promote demote