AppExchange Leads rejecting when State and Country Pick feature enabled in LMA
|Knowledge Article Number||000188078|
Appexchange leads get rejected when the State and Country picklist is enabled in the License Management Application. When a customer or potential prospect signup in the Appexchange for a package it then obtains information from the users address in their org. A majority of the time the address is incorrect or its missing information. The information then passes into the partners License Management Application in which it would reject due to the State and Country picklist feature. An email listed below will be sent to the system admin of the LMA:
Salesforce advises to disable the state and country feature when using the org as an LMA. Its not possible to control the address information on a users record in their org.