Print this page

Why Am I Unable To Email Quotes?

Knowledge Article Number 000188381
Description Any new quotes created don't have an email function; the "Email Quote" button is greyed out and not available
This issue generally comes forth when there is no "Quote Status" filled in within the Quote. 
The organization administrator should go to Setup | App Setup | Customize | Quotes | Fields| Status | Allow Email next to the Values make sure that Allow Email checkbox has a check. Once this has been filled in, there should be no further issues. 

promote demote