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What are the E2X supported MIME types

Knowledge Article Number 000188412
Description What MIME types does E2X support?

E2X means any type of inbound email services such as Email to
Salesforce, Email to Case and such


MIME stands for Multi-purpose Internet Mail Extensions.

MIME types form a standard way of classifying file types on the Internet. Internet programs such as Web servers and browsers all have a list of MIME types, so that they can transfer files of the same type in the same way, no matter what operating system they are working in.

A MIME type has two parts: a type and a subtype. They are separated by a slash (/).


For example:

The MIME type for Microsoft Word files is application and the subtype is msword.
Together, the complete MIME type is application/msword.
Resolution
Currently, following MIME types are supported by inbound E2X services:

 

text/plain

text/html

multipart/*

application/octet-stream

application/*

text/*

image/*

audio/*

video/*





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