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Enable Exchange Cached Mode for Microsoft Outlook

Knowledge Article Number 000188551
Description

Cached Exchange Mode enables a better experience when you use an Exchange account. In this mode, a copy of your mailbox is saved on your computer.
This copy provides quick access to your data, and it is frequently updated with the server that runs Microsoft Exchange.


If you are unable to turn on Cached Exchange Mode, one or more of the following might apply:

  • An Exchange account doesn't exist in your Microsoft Outlook profile     This feature requires that your Outlook profile contain an Exchange account.
  • Your Exchange server administrator has disabled this functionality     Exchange administrators can disable this feature in Outlook. For more information, contact your Exchange administrator.
  • Microsoft Terminal Services is installed     Cached Exchange Mode is not available on computers that run Windows Server when Microsoft Terminal Services is installed.
 

Use Cached Exchange Mode to work with items in your Microsoft Exchange Server mailbox even when your network connection is slow or unavailable. Since you have a copy of your mailbox on your hard drive saved as a .ost file, you can access your downloaded mailbox data even if you are offline and have no internet connection. Once you go online Outlook will sync up with your mail server
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How to Turn on  Exchange Cached Mode

Outlook 2013

1- Click File | Account Settings | Account Settings.

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2-Click the Exchange account and then click Change.

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3- Under Offline Settings, check Use Cached Exchange Mode.
 
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4- Exit, and then restart Outlook.
 

If you want to turn off Cached Exchange Mode, repeat the steps, but uncheck Use Cached Exchange Mode.

This article is based on Microsoft's "Turn on Cached Exchange Mode" knowledge article


 

Outlook 2010

1- In Outlook, click the File tab.
2- Click Account Settings, and then click Account Settings.
 
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3- On the E-mail tab, click the Exchange account, and then click Change.
4- Under Microsoft Exchange server, select or clear the Use Cached Exchange Mode check box.

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5- Exit and then restart Microsoft Outlook 2010.

This article is based on Microsoft's "Turn on Cached Exchange Mode" knowledge article


 

Outlook 2007

1- In Outlook click on Tools on the menu, click Account Settings.
2- On the E-mail tab, click the Exchange Server account, and then click Change.
3- Under Microsoft Exchange server, select the Use Cached Exchange Mode check box.
4- Exit and restart Outlook


 





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