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Identity Connect how to reset/reconfigure SSO settings in Identity Connect..

Knowledge Article Number 000192859
Description At times there may be a need to redo the automatic SSO configuration Identity Connect as a troubleshooting step and/or to resolve SSO authentication issues.
 
Please refer to the Identity Connect Salesforce Identity Connect Implementation Guide for additional information on SSO setup and for more detail on some of the information mentioned in the steps below.
 
During the initial setup of SSO in Identity Connect most users will go with the option to To Enable SSO Automatically. This procedure once invoked will automatically create a new single sign on object in Salesforce under Setup>>Security Controls>>Single Sign-On Settings.

The steps below go over the steps needed to remove the single sign on object created Identity Connect during the automatic SSO configuration process. 
 
Steps to redo the automatic Identity Connect SSO configuration.
 
1.
Login to Salesforce as a Administrator and navigate to Setup>>Domain Management>>My Domain. Once the My Domain page loads scroll down to the section titled Login Page Branding and click edit. Next to the Authentication Service section there are two check boxes Login Page and Identity Connect uncheck the Identity Connect check box and Save.

Note: Failure  to do this will cause a error in one of the later steps below.



2.
In Salesforce navigate to Setup>>Security Controls>>Single Sign-On Settings. Under the section titled SAML Single Sign-On Settings click the Del link. If the following error occurs:
 
 
Your organization or community is currently using this Single Sign-On Setting as an authentication method, so you can’t delete it.
 
The procedure mentioned in step 1. to uncheck the Identity Connect check box in Domain settings was not done...
 
 
 
3.
Login to the Identity Connect Administrator and navigate to Salesforce Org>>SSO and click on the Create SAML Configuration Now button.


 
4.
Login to Salesforce and navigate to Setup>>Security Controls>>Single Sign-On Settings and under the section titled SAML Single Sign-On Settings verify the Identity Connect single sign on object was created.
 


 
Within Salesforce navigate to Setup>>Domain Management>>My Domain. Once the My Domain page loads scroll down to the section titled Login Page Branding and click edit. Next to the Authentication Service section there are two check boxes Login Page and Identity Connect now check the Identity Connect check box and Save.


 
 
This completes the steps to redo to SSO configuration in Identity Connect.




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