What is the Relationship Between Order Object and Opportunity and Quote Objects?
|Knowledge Article Number||000193138|
|Description||How does this object relate to the Opportunity and Quote objects? It appears to be independent.|
|Resolution||Currently, the objects are independent and Orders does not relate to Opportunities or Quotes.
In contrast to an Opportunity, the Order represents the actual sale/purchase. There could be multiple Orders per Opportunity or Quote depending on your business requirements. You may also receive Orders from an external e-commerce system. By creating a separate Order with Order Products, you can integrate this object with your back-office / ERP and track the status of the Order as it is fulfilled/provisioned after the sale. You could also track additional fields on the Order / Order Product as needed by operations for processing.
You can have an additional overview of your Sales Objects with the following diagram: Sales Objects or you could use Schema Builder to understand the relationship between your Objects.