Why do I receive an "Insufficient Privileges" error when creating an Opportunity or Case?
|Knowledge Article Number||000193315|
|Description||When a user with CRED access on Opportunities/Cases tries to create a new Opportunity/Case, an "Insufficient Privileges" error is returned upon saving the record.|
|Resolution||This may occur if the user is granted access to the related account only through a sharing rule, which specifies "Private" access to related Opportunities/Cases.
We may check the user's access to the account by using the "Sharing" button on the account detail page. We can resolve the issue by updating the appropriate sharing rule to include Read/Write access to the related Opportunities/Cases. Sharing rules may be viewed and modified by following this clickpath:
Setup | Security Controls | Sharing Settings