Radian6 - API - Best Practices for Contacting Technical Support
|Knowledge Article Number||000193529|
Before submitting a case to Marketing Cloud Support for help, make sure you are including all the details below required for them to assist you. If excluded, Support will reach out to ask for this information so this can save some time for you to help them resolve your issue faster!
When submitting your API case to Support, please make sure you include the following (if applicable):