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Facebook Insights Update Frequency in Social Studio

Knowledge Article Number 000193825
Description
Statistics available in Facebook Insights will almost always be slightly different than the data in Social Studio performance reports. Facebook Insights are updated are in real time whereas Social Studio must request for the new insights data in order to update.
Resolution

Post data is pulled into Social Studio based on when the post was made. Here's a table to help you determine the timeframe: 

 
 
PostedRequest & Update Frequency
0-24 hours agoEvery 15 minutes
1-3 days agoEvery hour
4-7 days agoEvery 6 hours
8-14 days agoEvery 12 hours
15 - 30 days agoDaily
31+ daysWeekly
 

 




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