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Why can't I see my global Publisher Actions?

Knowledge Article Number 000193838
Description Publisher Actions are enabled but certain actions do not appear on the Chatter feed.
Resolution The reason for this is due to the global action Record Type being left at the default value --Master--
  • Click Setup | Create | Global Actions
  • Edit the corresponding action that is missing
  • Change the Record Type from --Master-- to a Record type that you would like to use for the publisher action.
  • Depending on the Profile, a user might not have access to a Record Type, then the Global Action will not show.




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