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Source Group Formats in Social Studio

Knowledge Article Number 000193916
Description


Learn the correct Source Group formats for popular Sources in Social Studio or Radian6 and if they pull from content already stored or start to pull in content after using the Source Group.

Sources covered in this article:

  • Twitter
  • Facebook
  • Sina Weibo
  • Tencent Weibo
  • Forums
  • Blogs, News, and Aggregators
  • YouTube
  • Instagram
  • Pinterest
Resolution

 

Twitter

 
  • "Include All" Source Group collects everything from already stored data:  Yes
  • "Include All" Source Group ensures we start collecting everything from that Source:  Yes


URL Format to be used

 
  • http://twitter.com/statuses/user_timeline/<username>.rss  OR 
  • http://twitter.com/statuses/user_timeline/<username>.atom


Example: If Twitter account URL is: https://twitter.com/myprofile, the Source Filter URL would be: http://twitter.com/statuses/user_timeline/myprofile.atom 

 


Facebook

 
  • "Include All" Source Group collects everything from already stored data:  Yes  (Note: Facebook API changed in October 2015 and third parties are no longer able to search Facebook's public data by keyword. Content published on Facebook after the change can only be retrieved if that page has been added to the system via Source Group.)
  • "Include All" Source Group ensures we start collecting everything from that Source:  Yes
 

URL Format to be used

 
  • Preferred Format:  http://www.facebook.com/pages/<PageName>/<PageID>
  • Alternate Format 1:  https://www.facebook.com/<PageName>-<PageID>
  • Alternate Format 2:  https://www.facebook.com/feeds/page.php?format=atom10&id=<PageID>
Example (For the Marketing Cloud Facebook Page)
https://www.facebook.com/MarketingCloud/
Page Name: Marketing Cloud
Page ID: 40373497138
 
  • Acceptable format 1:  https://www.facebook.com/pages/MarketingCloud/40373497138
  • Acceptable format 2:  http://www.facebook.com/feeds/page.php?format=atom10&id=40373497138
  • Acceptable format 3:  https://www.facebook.com/MarketingCloud-40373497138

 

Find your Profile ID or Page ID using the Explorer Graph or FindMyFacebookID.com To find the ID using the Explorer Graph:

1. Click Get Access Token.
2. Leave all boxes unchecked and click Get Access Token.
3. Under "Graph API," select GET.
4. Enter [pagename]?fields=id,name

Note: Use the page name or Facebook username as it appears at the end of the Facebook URL. For example: https://www.facebook.com/MarketingCloud enter marketingcloud?fields=id,name

5. Click Submit

The Page ID is listed in the response. For [pagename]?fields=id,name the ID is 40373497138 as indicated in the response: 
{ "id": "40373497138", "name": "Salesforce Marketing Cloud"}



Sina Weibo

 
  • "Include All" Source Group collects everything from already stored data:  Yes
  • "Include All" Source Group ensures we start collecting everything from that Source:  Yes
  • URL Format:  http://weibo.com/2570336162 where ‘2570336162’ is the author’s unique id available from weibo.com
 
     

    Tencent Weibo

     
    • "Include All" Source Group collects everything from already stored data:  Yes
    • "Include All" Source Group ensures we start collecting everything from that Source:  Yes
    • URL Format:  http://t.qq.com/frankfenn where ‘frankfenn’ is the author’s unique id available from qq.com
     


    Forums

     
    • "Include All" Source Group collects everything from already stored data:  Yes
    • "Include All" Source Group ensures we start collecting everything from that Source:  Yes  (Note: Because of the nature of content delivery mechanisms involved, we may miss some content for very active sites. Please note that this is a general limitation with these channels and it’s not related to source group usage. In case of forums, please make sure the forum you're creating the Source Group for is already covered by creating widgets in a Dashboard or contacting Salesforce Marketing Cloud Support.)
    • URL Format:  URL format varies by site.
     


    Blogs, News, and Aggregators

     
    • "Include All" Source Group collects everything from already stored data:  Yes
    • "Include All" Source Group ensures we start collecting everything from that Source:  Yes  (Note: Because of the nature of content delivery mechanisms involved, we may miss some content for very active sites. Please note that this is a general limitation with these channels and it’s not related to source group usage. In case of forums, please make sure the forum you're creating the Source Group for is already covered by creating widgets in a Dashboard or contacting Salesforce Marketing Cloud Support.)
    • URL Format:  The feed URL. Depends on the site, but typically contains “RSS” or “atom” or “feed(s)”
     



    YouTube

     
    • "Include All" Source Group collects everything from already stored data:  Yes
    • "Include All" Source Group ensures we start collecting everything from that Source:  Yes
    • URL Format:  http://gdata.youtube.com/feeds/base/users/authorid/uploads where ‘authorid’ is the ID (long character string) of the YouTube profile.  
    • (For example: YouTube Page: http://www.youtube.com/user/marketingcloudvideo  YouTube Source Filter: http://gdata.youtube.com/feeds/base/users/UCJTUa_frgMCc9KN4cWc36aw/uploads)
     


    Instagram

     
    • "Include All" Source Group collects everything from already stored data:  Yes
    • "Include All" Source Group ensures we start collecting everything from that Source:  No
    • URL Format:  http://instagr.am/tags/<tagname>/feed/recent.rss where <tagname> is the hashtag
     


    Pinterest

     
    • "Include All" Source Group collects everything from already stored data:  Yes
    • "Include All" Source Group ensures we start collecting everything from that Source:  No
    • URL Format:  http://pinterest.com/<PinterestID>/feed.rss where <PinterestID> is the individual's Pinterest ID




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