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Salesforce Files in Apple Mac OS X 10.8 or Apple Mac OS X 10.9

Knowledge Article Number 000198701
Description Customer is getting error while or after installing the Salesforce Files in Apple Mac OS X 10.8 or Apple Mac OS X 10.9. 
                                             
                                              Error Message
Resolution Customer is getting error while or after installing the Salesforce Files in Apple Mac OS X 10.8 or Apple Mac OS X 10.9. 

To install Salesforce Files in Apple Mac OS X 10.8 Mountain Lion or Apple Mac OS X 10.9 Mavericks. They can follow the below steps.
 
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1) Click on System Preferences

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2) Click on Security & Privacy
3) Click the lock to make changes


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4) In allow apps downloaded from
5) Select the Radio Button "Anywhere" From "Mac App Store and identified developers".
6) Install Salesforce Files.
Once done change the settings back to default.
Go back to steps 4 and 5.
 
Under Allow apps downloaded from
Select the radio button From "Anywhere" to "Mac App Store and identified developers".





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