Print this page

Published site is not displayed and is redirected to https://sr1.salesforce.com/

Knowledge Article Number 000199471
Description Customer has published the site and when it is opened in the browser it is getting directed to the url https://sr1.salesforce.com/. The site has TXT record and
it has the correct Org ID. Customer is using the site url as  http://domainname.org
Resolution The problem is customer is using naked domain. A naked domain is one without the subdomain portion and naked domains are not supported in site.com.The reason being cnames are not allowed for naked domains, most dns providers do not provide this.
Resolution is to add sub domain portion like "new" or "www" to the URL and have the URLs as  http://new.domainname.org or http://www.domainname.org



 




promote demote