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Can Users with Partner Portal Licenses Access Communities in Salesforce1?

Knowledge Article Number 000199517
Description Can My Partner Portal Users Access Communities in Salesforce1?
Resolution Users with Partner Portal licenses can use Salesforce1 to access communities that they belong to. They can't use Salesforce1 to access legacy portals.

These user license types can access Salesforce1:

  • Salesforce users
  • Salesforce Platform and users
  • Chatter Plus users, Chatter Free users, and Chatter customers
  • Customer Community and Partner Community external users
  • Portal users who are a member of a Salesforce community

These user license types aren’t supported: portal users (unless a member of a Salesforce community), users, Sites and users, users, and users.

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