Why do I get an Internal Server Error XXXXXXXXX-XXXXX (-554779788) or (-2087116159) when attempting to delete records in Sandbox
|Knowledge Article Number||000204532|
|Description||If the Master in a Master-Detail Relationship is missing in your sandbox environment, you may receive an Internal Server Error that looks something like: XXXXXXXXX-XXXXX (-554779788) or XXXXXXXXX-XXXXX (-2087116159).
When working with a partial sandbox copy, this error may occur if the Master record in the Master-Detail relationship was not included in the sample Object data copied to your partial sandbox.
When working with a full sandbox copy, this error may occur if changes are made to the records in production while the sandbox copy is processing.
|Resolution||If this issue interferes with testing in your sandbox, please contact Salesforce support for assistance. A script will be run on the back end that removes orphaned Detail records.|