Implementing Survey's Into Post-Chat Pages
|Knowledge Article Number||000205353|
|Description||Post-chat Page Overview
Post-chat pages let share information with customers at the end of a chat session. For example, you can direct your customers to another web page after they complete a chat with an agent or forward them to a survey about their chat experience.
You can also create a Visualforce page to host your post-chat page, or can develop a page on your own. You can find information on creating a custom post-chat form page using Visualforce here.
Post-chat Survey Integration
To implement a Post-chat page follow the click path below:
What Survey Applications Are Available?
To find the right survey for your company please refer to the salesforce.com AppExchange: Click Here