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How Do I Receive the Initial Chatter Answers Notification?

Knowledge Article Number 000205380

How do I get notified when someone posts a question to Chatter Answers?  In the chatter answers settings for a zone you have the ability to select a customer support agent group. If you select a group and someone posts a chatter answer you do not get notified.  I figured since I was a member of that group I would be notified when someone put a post on the Chatter Answer wall.

What is peculiar is that I receive all the emails when someone responds to a post or to my post.

Resolution This is currently not a functionality in the Chatter Answers configuration.

However if you would like this functionality please vote on the following Idea on the Idea Exchange:

Chatter Answers provide an initial notification when a posted


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