How Do I Receive the Initial Chatter Answers Notification?
|Knowledge Article Number||000205380|
How do I get notified when someone posts a question to Chatter Answers? In the chatter answers settings for a zone you have the ability to select a customer support agent group. If you select a group and someone posts a chatter answer you do not get notified. I figured since I was a member of that group I would be notified when someone put a post on the Chatter Answer wall.
|Resolution||This is currently not a functionality in the Chatter Answers configuration.
However if you would like this functionality please vote on the following Idea on the Idea Exchange:
Chatter Answers provide an initial notification when a posted