Conditional highlighting colors display as X icon on emails in Outlook
|Knowledge Article Number||000205454|
|Description||"I have conditional highlighting enabled in my report which displays colors based on numbers. The report displays properly in Salesforce but when I send the report to an email the colors no longer shows and is returning an X icon instead."|
|Resolution||This is not an issue within Salesforce. This is actually an issue with Outlook and can either be because:
In order to fix this, you can refer to the steps below.